Whatever the issue, we're here to help. From account and payment queries to betting and technical support – you'll find all the answers in one place.
Select the type of issue you're facing
Registration, login, password & profile management
Full support for bKash, Nagad, and Rocket payment queries
Questions about bets, results & games
Offers, Cashback & Rewards Information
Mobile Browser & Device Support
Account Security & Personal Information Management
The bdbajiee Support Team Is Always Here for You
Message us on live chat for the fastest support. We typically respond in as little as 2 minutes.
Online NowFor complex or detailed issues, reach out via email. You can typically expect a response within 4–6 hours.
support@bdbajiee.imFor urgent issues, speak directly with an agent by phone. Support is available in Bengali from 9:00 AM to 11:00 PM.
9:00 AM – 11:00 PMOpening an account on bdbajiee is quick, easy, and completely free. All you need is an active mobile number. Just follow the steps below and get started in under two minutes.
On the bdbajiee registration page, enter your mobile number and choose a strong password.
You'll receive an OTP code on your phone. Use it to verify your number.
Enter your name and date of birth. Please note that users under 18 years of age are not eligible to register.
Once your account is created, you'll receive a 150% welcome bonus on your first deposit.
Forgot your password? On the login page, click the "Forgot Password" button. An OTP will be sent to your registered mobile number, and you'll be able to set a new password.
Members often ask whether multiple accounts can be opened from the same device. According to bdbajiee's policy, only one account is allowed per person. If multiple accounts are found, all of them may be closed and any balances are at risk of being forfeited.
Making payments at bdbajiee is straightforward for anyone using mobile banking in Bangladesh. bKash, Nagad, and Rocket – the three most popular mobile wallets – are all directly supported.
| Payment Methods | Minimum Deposit | Withdrawal Time | Fee |
|---|---|---|---|
| bKash | ৳100 | 5–15 minutes | Free |
| Nagad | ৳100 | 5–15 minutes | Free |
| Rocket | ৳200 | 10–30 minutes | Free |
If a deposit fails: If your deposit was deducted but hasn't appeared in your account, wait 15 minutes. If the balance still hasn't updated, contact us via Live Chat with your transaction number (TrxID).
If it's your first time betting on bdbajiee, you might find things a bit unfamiliar. Don't worry — this guide will walk you through everything you need to know.
The bet slip is a summary of your bet. Clicking on any odds will open a bet slip panel on the right side or at the bottom of the screen. Enter your stake and the potential payout will be calculated automatically. Press "Confirm Bet" to finalise your bet.
If a match is cancelled: If a match is cancelled or postponed for any reason, bdbajiee will issue a full refund on all bets placed for that match.
Keeping your bdbajiee account secure is our top priority. A few simple steps are all it takes to keep your account fully protected.
First and foremost, never share your password or OTP with anyone. No bdbajiee staff member will ever ask for your password. If someone claims to be a bdbajiee representative and asks for your password or OTP, report it to us immediately via Live Chat.
Suspicious Activity: If you notice an unrecognized login on your account, change your password immediately and report it to support@bdbajiee.im.
Many people hesitate to ask for help when they run into trouble on bdbajiee — whether they're unsure who to contact or simply feel embarrassed. But there's no need to hold back. Our support team speaks Bengali, so there's no language barrier to worry about.
What sets the bdbajiee Help Center apart is that it's run by real people – no bots. When you send a message on Live Chat, a trained Bangladeshi support agent responds right away. They'll understand your issue clearly and resolve it quickly.
Minor hiccups with online payments are not uncommon. If a deposit at bdbajiee fails, first check your mobile banking app to see whether any amount was deducted. If nothing was charged, wait a moment and try again. If money was deducted but your bdbajiee balance hasn't updated, contact us immediately via Live Chat with your TrxID. Most issues are resolved within 15–30 minutes.
One important thing to keep in mind for withdrawals — funds will be sent to the mobile number linked to your bKash or Nagad account. Transfers to any other number are not possible, as this is in place for security reasons. Once a withdrawal request is submitted, the funds typically arrive within 5 to 15 minutes.
Many members ask whether bonus funds can be withdrawn directly. The short answer is no – they cannot. When you receive a bonus, you need to place a specified amount in bets before any winnings become withdrawable. This is known as the wagering requirement. On bdbajiee, the wagering requirement is clearly stated alongside each bonus. If you have any questions, visit the Promotions page or ask at the Help Center.
Bdbajiee regularly launches new promotions. Special offers are available during Eid, the Cricket World Cup, and BPL season. Keep an eye on the promotions page and enable notifications so you never miss out.
Bdbajiee believes that betting is a form of entertainment, not a source of income. If you ever feel that your betting is getting difficult to control, you can use the Help Center to set deposit limits, betting limits, or take a temporary account break. These tools are completely free to use and take effect immediately. Visit the Responsible Gaming page to learn more.
Pro tip: Before taking any action based on guesswork, check with the bdbajiee Help Center first. Our team is always ready to point you in the right direction.
Top Questions at the Help Center
Message us on Live Chat – the bdbajiee support team typically responds within 2 minutes.